FAQs

Q. How to tell the difference between human hair and synthetic hair?

A. Human hair has natural protein . It is easy to tell by burning and smell : human hair will be ash , which will go away after pinching.

Remy hair extensions will smell foul . When burning , the human hair will show white smoke.

While synthetic hair will be a sticky ball after burning and will show black smoke.

Q. When will you ship my order?

A. After your payment has been confirmed, we will ship your order the next 72 Hours. Upon shipping, we will notify you that your order has been shipped and also provide a tracking number.

Q. Can I dye/color the hair?

A. Yes. Natural Color hair can be colored. Colouring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use a good quality products and test a small sample first. 

Q. Can the hair be straightened, curled ?

A. Yes you could use hair straightener or hair curler to style the hair. However, don't do it too frequently, or the heat will make the 

hair easily get dry and tangled.

Q. How long does it last?

A. How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it, then normally 

it could last longer than 1 year.

Q. What type of hair care products should I use?

A. Treat this hair just as if it was your own hair.

1. Use good quality shampoo and hair conditioner to care the hair. It's important to keep the hair soft and shiny.

2. We recommend Organix Products.

3. As for moisturizer we recommend argan oil or moroccan oil.

Q. Do we offer wholesale?

A. Yes, Please email use for wholesale info: [email protected]

Q. How long will it take for me to receive my order?

A. 5-7 business days via USPS/FedEx